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Covid 19

COVID-19 
PLEASE READ BEFORE ENTERING

READ THIS INFORMATION RIGHT THROUGH THE SECOND PAGE BEFORE COMING INTO THE OFFICE – FAILURE TO DO SO COULD RESULT IN YOUR APPOINTMENT BEING RESCHEDULED.

 

As the current COVID-19 outbreak continues, we are doing our best to keep everyone healthy and safe.

For your safety, please read the following guidelines put in place for all patients coming to our office. The safety of our staff and our patients is our top priority to reduce the risk of spreading COVID-19.

  • Patients, other than children under the age of 16, must attend the appointments ALONE, unless they need a caregiver or translator. Please DO NOT bring any family, friends or children to your appointment.

  • For children under the age of 16, they may be accompanied by (1) one adult or guardian.

  • Please use the provided sanitizer upon entering our office.

  • Please wear a mask.

  • Please arrive for your appointment at the scheduled time. If you arrive early, please wait in your car until your scheduled time.

  • You will complete the attached self-screening prior to you appointment and will cancel your appointment if at any point you are unable to pass this screening

  • You will also render a re-screening when you arrive. Any accompanying person will also be screened at the door. If you are unable to pass the screening, we will rebook you to another day. 

  • There will be NO washroom facilities available

 

The measures we will be taking in the office will be:

  • We will complete a health screening checklist with all team members at the start of each shift.

  • We will provide adequate social distancing opportunities for all our patients.

  • We will schedule longer gaps between appointment times for cleaning.

  • We will continue to maintain the highest medical sanitation standards which include; using medical grade sanitizer, clean surfaces in treatment room after every patient.

  • We will make hand sanitizer readily available to all patients and providers.

  • We will assure all providers be required to practice social distancing with each other.

  • We will assure all providers are required to wear masks.



Since the virus is highly contagious and there is currently no vaccine for it, you will need to answer the following questions: 

Please review the following questions to confirm your fitness to enter the facility.

  • Have you or an immediate family had any contact with anyone with acute respiratory illness in the past 14 days?

  • Have you or an immediate family travelled anywhere outside of Ottawa in the past 14 days? If so, where?

  • Do you have a confirmed case, or have you come into contact with a confirmed case of COVID-19 in the past 2 weeks?

  • Do you or any immediate family member work or live in a high-risk facility – long-term care or retirement home?

Do you or any immediate family member have any of the following symptoms?

  • Fever

  • New onset of cough

  • Worsening chronic cough

  • New nasal congestion or runny nose 

  • Headache

  • Muscle pains

  • Shortness of breath

  • Difficulty breathing

  • New sore throat

  • New difficulty swallowing

  • New decrease or loss sense of smell

  • Chills

  • Unexplained fatigue/malaise/muscle aches

  • Nausea/vomiting, diarrhea, abdominal pain

  • Pink eye

  • Please monitor yourself for symptoms.  If you develop new symptoms, testing is recommended.

 

IF YOU HAVE ANSWERED YES TO ANY OF THE ABOVE QUESTIONS, DO NOT ENTER THE FACILITY.

For more general health referral information, refer to the Public Health Ontario website.  If you have questions or your symptoms are worsening contact your primary care provider (for example, family doctor) or call Telehealth Ontario at 1-866-797-0000 to speak with a registered nurse.

If you need urgent care, contact 9-1-1

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